Delivery policy

Tracked Next Day Delivery

Delivery next working day (Mon - Fri only) on orders placed by 12pm Monday-Friday.

Available for mainland UK.

Next Day Delivery not available to the following postcodes, these may take an additional working day.

AB30-38, AB45-56, FK17-21,G83, HS1-9. IM (all), IV (all), KA27-28, KW0-99, PA20-99, PH17-33, PH34-99, TR21-25, ZE (all), Highlands and Islands.

Delivery to overseas, BFPO addresses, Guernsey & Jersey and PO Boxes are not available.

Delivery between 8.00am and 8.00pm, Monday to Friday.

A signature will be required.

Parcel tracking available. Our courier will advise of a delivery time slot via email or SMS.

Please contact us before ordering if you wish to have goods delivered outside the UK, as we cannot supply products to all countries, delivery charges and dates will be different from those set out below and you will need to pay customs duties and taxes in addition to the amounts set out in our Site.

Where you select Standard Delivery then you should generally receive products within 3-5 working days after you place your order.

Where you select Express Delivery then you should generally receive products the next working day after dispatch. If you order after 12pm on a Thursday, your goods should be dispatched on Friday, and should be delivered on the next working day (Monday). If you order after 12pm on a Friday your goods will not be dispatched until the following Monday, and should be delivered on Tuesday.

However, we cannot guarantee delivery dates and are not responsible for delays caused by events beyond our reasonable control, such as poor weather conditions or labour disputes at the delivery service providers that we use. In the unusual event that we are unable to deliver your order within thirty days of the date of your order, we will let you know this. At that point you will have the option to cancel your order or to agree to continue with it, and we will then dispatch the item if and when it becomes available.

If you have not received the goods by their expected date for arrival then please let us know as soon as possible.

If you have ordered multiple items, we may deliver the goods in several instalments but will not make extra delivery charges for this.

Delivery will be complete once we have delivered the goods in question to the address you gave us (or any alternative address that you have agreed that we may leave the goods at). If no-one is available at the address to take delivery we will leave you a note to this effect, in which case you should contact us to re-arrange delivery. If you fail to contact us to re-arrange delivery with the period specified by us or fail to take delivery on the re-arranged date then the products may be returned to our warehouses. If that happens then we reserve the right to charge you for the additional costs that we may incur as a result and to cancel your order.

The goods become your responsibility once delivery has been completed.

Postage and packing will be payable as set out below:

You must comply with all applicable laws and regulations of the country to which you ask us to deliver goods. We will not be liable or responsible if you break any such laws or regulations.

OWNERSHIP OF GOODS

You own the goods once we have received payment in full for them and they have been delivered to you.